Learning Experiences

 

Hiring and Retaining Top Talent
The economy is heating up. The Dow Jones Industrial Average grew by 15% since November and the labor force added almost 300,000 jobs in February. This rapid pace of growth will create competition among employers to hire and retain the best and most productive employees.

Is your recruiting and hiring process up to the challenge?

Join CEO of KEYGroup and Applied Behavioral Insights, Chuck Sujansky for a webinar where he will discuss:

•Developing a winning recruiting process
•Interviewing techniques
•Assessing for proper job fit
•Conducting background checks and drug screenings
•On-boarding
2017-04-13 12.00 Hiring And Retaining To[...]
MP4 video/audio file [30.9 MB]

 

WAGE AND HOUR LAW UPDATE
Dealing with the DOL New Overtime Pay Rules
2016-10-26 12.00 Department of Labor Ove[...]
MP4 video/audio file [23.6 MB]

 

MILLENNIAL LEADERSHIP - BUILDING THEIR CORE LEADERSHIP STRENGTHS
This twittering, snapchat generation has been helicoptered and overindulged. But this growing workforce has inspired many organizations to be creative to keep these Gen Yer’s happy. As they climb up the ladder and move into leadership roles, organizations are recognizing a shift in how they want to be managed as new leaders as well as how they lead.

In this interactive webinar, you will learn how a simple assessment can help these new leaders best understand their approach to crafting a vision building alignment and championing execution.

In this webinar, participants will learn how the assessment can help Millennials:
• Understand their unique approach to leadership
• Describe their strengths and shore up development gaps
• Increase your self-knowledge: how you respond to c
2016-12-06 12.00 Millennial Leadership -[...]
MP4 video/audio file [38.7 MB]

 

WHY SMART EMPLOYEES FAIL AT WORK
We’ve all been there. After an extensive search for a key employee one candidate stood out. This person had the right job knowledge, solid qualifications and a relevant work history. She gave an impressive interview performance. She said the right things and had some great ideas. So you hired her.

Six months later you began to question your decision. Your new hire’s team appears disgruntled, their morale is low and productivity is lagging.

What happened?

Listen to the webinar and find out how you can help your employees be successful.
2016-09-22 11.59 Why Smart Employees Fai[...]
MP4 video/audio file [19.9 MB]

 

CUSTOMER SERVICE AS AN ART FORM
The holidays are quickly approaching and there is a need to fill positions quickly. But hiring in haste can be problematic. Customer service positions require a specific set of behavioral characteristics, which can be difficult to find or identify in employment candidates.

In this engaging webinar, Chuck Sujansky, CEO of KEYGroup helps attendees identify how interviewees fits specific customer service jobs in your organization. Attendees will be introduced to an employee assessment which is based on various characteristics identified through carefully compiled research. It includes a customer service skills test and customer representative assessment. You can also select vertical-specific versions available in hospitality, healthcare, financial services, and retail. Get ready for your be
2016-10-20 12.00 Excellent Customer Serv[...]
MP4 video/audio file [26.5 MB]

 

SUCCESSION PLANNING WEBINAR - WEBINAR
It happens to all of us. One day, we just decide it is time to stop working. We retire, sell our business or turn it over to family to lead and run. But how do you know that you will have the right leadership in place as you transition to leave? It is an overwhelming time with many lingering decisions that may even keep you up at night. By creating a succession plan and strategy that works, you will find a number of benefits that will assist you in exiting your business and achieving the goals and objectives to keep the business growing once you are gone. By applying the tips and tools that will be introduced in the session, you can rest easy that the transition will be a smooth one.
2016-08-31 12.00 Succession Planning - W[...]
MP4 video/audio file [27.4 MB]

 

PERFORMANCE APPRAISALS THAT CAN TRANSFORM EMPLOYEE ATTITUDES - WEBINAR
Performance reviews are an important part of managing people and running a business. Unfortunately, too many managers view them as an interruption in an already too busy routine. They treat performance reviews as a rote obligation, something to “breeze through” once a year with minimal effort. Done properly, performance reviews allow you to develop your people and improve your organization’s culture and productivity.
2016-07-20 12.00 PERFORMANCE APPRAISALS [...]
MP4 video/audio file [19.2 MB]